{"id":9892,"date":"2018-09-07T14:58:23","date_gmt":"2018-09-07T11:58:23","guid":{"rendered":"https:\/\/www.enka.k12.tr\/kocaeli\/?page_id=9892"},"modified":"2019-12-12T17:58:31","modified_gmt":"2019-12-12T14:58:31","slug":"service-standards","status":"publish","type":"page","link":"https:\/\/www.enka.k12.tr\/kocaeli\/en\/about-us\/service-standards\/","title":{"rendered":"SERVICE STANDARDS"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div id=\"ultimate-heading-787269ea00a74f961\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-787269ea00a74f961 uvc-2160 \" data-hspacer=\"line_with_icon\" data-hline_width=\"auto\" data-hicon_type=\"custom\" data-hborder_style=\"solid\" data-hborder_height=\"3\" data-hborder_color=\"#fe5252\" data-icon_width=\"200\" data-hfixer=\"30\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer line_with_icon\" style=\"top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:200px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"http:\/\/www.enka.k12.tr\/istanbul\/wp-content\/uploads\/2017\/02\/ENKA_Schools_Logo_eng.svg\"\/>\n<\/div><\/div><\/div><\/div><\/div><div class=\"ult-spacer spacer-69ea00a74f9c3\" data-id=\"69ea00a74f9c3\" data-height=\"24\" data-height-mobile=\"24\" data-height-tab=\"24\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row padding_top=&#8221;30px&#8221; bg_type=&#8221;bg_color&#8221; bg_color_value=&#8221;#f5f5f5&#8243;][vc_column]<div id=\"ultimate-heading-831669ea00a74fa1b\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-831669ea00a74fa1b uvc-1766 \" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-831669ea00a74fa1b .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:50px;tablet:48px;tablet_portrait:46px;mobile_landscape:44px;mobile:42px;\",\"line-height\":\"desktop:50px;tablet:48px;tablet_portrait:46px;mobile_landscape:44px;mobile:42px;\"}'  style=\"font-weight:bold;color:#000000;\">SERVICE <span style=\"color: #fe5252;\">STANDARDS<\/span><\/div><div class=\"uvc-heading-spacer line_only\" style=\"margin-top:10px;height:3px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:3px;border-color:#fe5252;width:100px;\"><\/span><\/div><\/div><div class=\"ult-spacer spacer-69ea00a74fa5e\" data-id=\"69ea00a74fa5e\" data-height=\"24\" data-height-mobile=\"24\" data-height-tab=\"24\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; padding_top=&#8221;10px&#8221; padding_bottom=&#8221;40px&#8221; padding_left=&#8221;10px&#8221; padding_right=&#8221;10px&#8221; bg_type=&#8221;bg_color&#8221; bg_color_value=&#8221;rgba(247,247,247,0.8)&#8221;][vc_column padding_right=&#8221;10px&#8221;]<div class=\"ult-spacer spacer-69ea00a74fa8c\" data-id=\"69ea00a74fa8c\" data-height=\"30\" data-height-mobile=\"10\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"ult_pricing_table_wrap ult_info_table ult_design_4  ult-cs-blue  \">\n\t\t\t\t\t<div class=\"ult_pricing_table \" style=\" \"><div id=\"Info-table-wrap-9436\" class=\"ult_pricing_heading\">\n\t\t\t\t\t\t\t<h3 class=\"ult-responsive\"  data-ultimate-target='#Info-table-wrap-9436 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/h3><\/div><!--ult_pricing_heading--><div id=\"info_table_features_wrap-9893\"  data-ultimate-target='#info_table_features_wrap-9893.ult_price_features'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"ult-responsive ult_price_features\" style=\"font-weight:normal;\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>KOCAEL\u0130 GOVERNOR<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>D\u0130LOVASI DISTRICT NATIONAL EDUCATION DIRECTORATE<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>SPECIAL ENKA TECHNICAL CERTIFICATES<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>SERVICE STANDARDS<\/strong><\/p>\n<table class=\" aligncenter\">\n<tbody>\n<tr style=\"height: 96px;\">\n<td style=\"width: 41px; height: 96px;\"><strong>ROW NO<\/strong><\/td>\n<td style=\"width: 351px; height: 96px;\"><strong>SERVICE NAME<\/strong><\/td>\n<td style=\"width: 348px; height: 96px;\"><strong>DOCUMENTS REQUIRED<\/strong><\/td>\n<td style=\"width: 151px; height: 96px;\"><strong>COMPLETION TIME<\/strong><\/p>\n<p><strong>(LATEST)<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 2px;\">\n<td style=\"width: 41px; height: 2px;\"><strong>1<\/strong><\/p>\n<p>&nbsp;<\/td>\n<td style=\"width: 351px; height: 2px;\"><strong>Acceptance<\/strong><br \/>\n<strong>Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 2px;\">1- Diploma original or certificate,<\/p>\n<p>2- Six passport size photos 1 day<\/td>\n<td style=\"width: 151px; height: 2px;\">1 DAY<\/td>\n<\/tr>\n<tr style=\"height: 96px;\">\n<td style=\"width: 41px; height: 96px;\"><strong>2<\/strong><\/td>\n<td style=\"width: 351px; height: 96px;\">\u00a0<strong>Transfers <\/strong><\/p>\n<p><strong>Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 96px;\">\u00a0Parent Wish<\/td>\n<td style=\"width: 151px; height: 96px;\">1 DAY<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 41px; height: 120px;\"><strong>3<\/strong><\/td>\n<td style=\"width: 351px; height: 120px;\"><strong>Graduation \/ Leaving Certificate<\/strong><\/p>\n<p><strong>Issuance of Education Status Certificate in Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 120px;\">Petition<\/td>\n<td style=\"width: 151px; height: 120px;\">2 DAY<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 41px; height: 120px;\"><strong>4<\/strong><\/td>\n<td style=\"width: 351px; height: 120px;\"><strong>Graduation \/ Leaving Certificate<\/strong><\/p>\n<p><strong>Issuance of Student Documents in Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 120px;\">Oral request<\/td>\n<td style=\"width: 151px; height: 120px;\">1 HOUR<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 41px; height: 120px;\"><strong>5<\/strong><\/td>\n<td style=\"width: 351px; height: 120px;\"><strong>Graduation \/ Leaving Certificate<\/strong><\/p>\n<p><strong>Issuance of Certificates in Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 120px;\">Petition<\/td>\n<td style=\"width: 151px; height: 120px;\">3 DAY<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 41px; height: 120px;\"><strong>6<\/strong><\/td>\n<td style=\"width: 351px; height: 120px;\"><strong>Graduation \/ Leaving Certificate<\/strong><\/p>\n<p><strong>Temporary Graduation Certificate in Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 120px;\">Petition<\/td>\n<td style=\"width: 151px; height: 120px;\">1 DAY<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 41px; height: 120px;\"><strong>7<\/strong><\/td>\n<td style=\"width: 351px; height: 120px;\"><strong>Graduation \/ Leaving Certificate<\/strong><\/p>\n<p><strong>Diploma in Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 120px;\">1) Oral application or proxy<\/p>\n<p>2) If the diploma is requested to be sent by registered mail, petition<\/td>\n<td style=\"width: 151px; height: 120px;\">30 MINUTES<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 41px; height: 48px;\"><strong>8<\/strong><\/td>\n<td style=\"width: 351px; height: 48px;\"><strong>Purchase of OSYM Application Services in Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 48px;\">Reference Guide fee<\/td>\n<td style=\"width: 151px; height: 48px;\">15 DAY<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 41px; height: 120px;\"><strong>9<\/strong><\/td>\n<td style=\"width: 351px; height: 120px;\"><strong>Provincial Student Disciplinary Committee Decision<\/strong><\/p>\n<p><strong>Objection<\/strong><\/td>\n<td style=\"width: 348px; height: 120px;\">Petition<\/td>\n<td style=\"width: 151px; height: 120px;\">1 HOUR<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 41px; height: 120px;\"><strong>10<\/strong><\/td>\n<td style=\"width: 351px; height: 120px;\"><strong>District Student Disciplinary Committee Decision<\/strong><\/p>\n<p><strong>Objection<\/strong><\/td>\n<td style=\"width: 348px; height: 120px;\">Petition<\/td>\n<td style=\"width: 151px; height: 120px;\">1 HOUR<\/td>\n<\/tr>\n<tr style=\"height: 96px;\">\n<td style=\"width: 41px; height: 96px;\"><strong>11<\/strong><\/td>\n<td style=\"width: 351px; height: 96px;\"><strong>Acceptance<\/strong><\/p>\n<p><strong>Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 96px;\">1- Diploma original or certificate,<\/p>\n<p>2- Six passport size photos<\/td>\n<td style=\"width: 151px; height: 96px;\">1 DAY<\/td>\n<\/tr>\n<tr style=\"height: 96px;\">\n<td style=\"width: 41px; height: 96px;\"><strong>12<\/strong><\/td>\n<td style=\"width: 351px; height: 96px;\">\u00a0<strong>Transfers and Transfers<\/strong><\/p>\n<p><strong>Private Secondary Schools<\/strong><\/td>\n<td style=\"width: 348px; height: 96px;\">\u00a0Parent Wish<\/td>\n<td style=\"width: 151px; height: 96px;\">1 DAY<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\t\t\t\t\t\t<\/div><!--ult_price_features--><div class=\"ult_clr\"><\/div>\n\t\t\t<\/div><!--pricing_table-->\n\t\t<\/div><!--pricing_table_wrap-->[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row padding_top=&#8221;30px&#8221; 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